Lynguist
Sign in

Privacy Policy

Last updated: February 2026

Introduction

This Privacy Policy explains how Vixen Tech s.r.o. ("we", "us", or "our") collects, uses, and protects your personal information when you use the Lynguist translation management platform (the "Service"). We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable Slovak law.

Data Controller

The data controller responsible for your personal information is:

Vixen Tech s.r.o. Bratislava, Slovakia Contact: Contact Page

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Language preferences

Note: Authentication is handled entirely by WorkOS. We do not store passwords.

Organization and Project Data

When you use the Service, we collect:

  • Organization names and settings
  • Project names and configurations
  • Team member information and roles
  • Translation content, terms, and glossaries

Usage Data

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Feature usage and interaction data
  • Error reports and performance data

Payment Information

When you subscribe to a paid plan:

  • Billing information is processed by Stripe
  • We store subscription status and plan details
  • We do not store complete credit card numbers

How We Use Your Information

We use your personal information to:

  • Provide and maintain the Service
  • Process your transactions and manage subscriptions
  • Send service-related communications
  • Provide customer support
  • Improve and personalize the Service
  • Ensure security and prevent fraud
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Contract performance: To provide the Service you requested
  • Legitimate interests: To improve our Service and communicate with you
  • Legal obligations: To comply with applicable laws
  • Consent: For optional features like marketing communications

Data Sharing

We may share your information with:

Service Providers

  • Stripe: Payment processing
  • DeepL: Machine translation services (translation content only)
  • Authentication providers: Social login services (if used)
  • Hosting providers: EU-based cloud infrastructure

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

We do not sell your personal information to third parties.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion:

  • Your data is retained for 30 days to allow recovery
  • After 30 days, personal data is permanently deleted
  • Some data may be retained longer for legal compliance (e.g., billing records)

Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we use your data
  • Objection: Object to certain processing activities
  • Withdraw consent: Where processing is based on consent

To exercise these rights, contact us via our Contact Page.

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Regular security assessments
  • Access controls and authentication
  • EU-based data storage

International Transfers

Your data is primarily stored and processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns
  • Improve Service performance

You can control cookies through your browser settings. Essential cookies are required for the Service to function.

Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending an email notification for material changes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via our Contact Page.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In Slovakia, this is:

Úrad na ochranu osobných údajov Slovenskej republiky (Office for Personal Data Protection of the Slovak Republic) Website: https://dataprotection.gov.sk